Medico4her Chatbot
About Client
Our client is India’s new age group of gynecologist doctors.
Business Challenges
Facing a human medical practitioner is still an issue to discuss personal female specific issues like mensuration for Indian population. Connecting struggling females to specialist medical practitioners was a big challenge.
Venture7 Solutions/ Engagement Model
We have discussed the business process with Management, operation team and IT team of client and developed a Chabot which is integrated with client existing Salesforce CRM to handle order processing.
The chatbot allows:
- Customers can book their appointment using their email
- After entering the email address they will get OTP over email.
- They can select a time slot from available slots.
- After booking they will get a confirmation email with their appointment details.
Tools & Technology
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Node.js -
React.js -
HTML -
Google DialogFlow -
SQL Server
Key Benefits/ Value Delivered
Following are the key benefits of Venture7 Solution
- Break the cultural taboo to connect new patients with gynaecologist and fertility experts
- Number of new age patient increased significantly
- Secure Personal health records
- Help in reducing the manpower efforts involved in the voice process
- Easy access to Check Appointment details.
- Easy process to Update/Cancel the appointment.
- Easy to choose desired time slot from calendar.
